Welcome to BillPayz. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our services.
- Service Usage
- BillPayz provides virtual top-up services, including airtime, data, utility bill payments, bulk SMS, and cable subscriptions. Our goal is to offer a seamless and reliable platform that caters to all your digital transaction needs.
- By using our services, you confirm that the information provided is accurate and that you have the authority to perform the transaction. Any misuse or falsification of information is strictly prohibited.
- Transactions
- All transactions are final. Ensure all details are correct before proceeding, as errors cannot be reversed once the transaction is completed.
- Refunds are only issued if a product or service was unsuccessful despite being debited. Successful and debited transactions are not eligible for refunds under any circumstances.
- Money sent to an incorrect account due to customer negligence will not be refunded. It is your responsibility to double-check account details before confirming any payment.
- Loss of Funds
- BillPayz is not responsible for any loss of funds caused by a lack of security practices on your part that do not directly affect our website. Always secure your login credentials and avoid sharing them with others.
- In cases where loss of funds occurs due to our fault, you must contact us within 3 days via our contact page. Failure to do so relieves us of any responsibility for issuing refunds or resolving the issue.
- Account Security
- Users are responsible for maintaining the security of their account credentials. Do not share your login details with anyone, and notify us immediately if you suspect unauthorized access to your account.
- Changes to Services
- BillPayz reserves the right to modify or discontinue any service without prior notice. We strive to minimize disruptions, but occasional changes may be necessary to improve our offerings.
- Governing Law
- These terms are governed by the laws of the jurisdiction where BillPayz operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the relevant courts.